As digital technology solutions and vendor expertise continues to mature, managing the deployment of new software solutions becomes less risky from a technology point of view. At a reasonable cost, you can spin up a virtual environment to prove the concept, provide training, and prepare for production release.
This exposes the bigger risk – getting the value from the deployment. It is not sufficient to enrol your staff in a training course and presume that they will then be motivated and skilled enough to drop their old ways of working and to embrace the new.
Structured Change Management is the practice of helping people adopt a new way of doing business. Typically, SCM runs alongside a deployment project and focuses on achieving measurable benefits, increasing staff adoption and facility with new tools and processes.
“Only 15% of employers with little or poor change management achieved project objectives, whereas 94% with excellent change management achieved or exceeded expectations”
Source: Prosci 2016 Benchmarking Data
Appointing a certified change practitioner will help your technology project manage staff adoption, overcome resistance and to achieve measurable business goals – but how do you create a change-ready culture within your organisation?
This whitepaper provides some challenges for you to consider about how you, and your business can leverage structured change management practice to embed change-willingness in your culture.