What is it?
Service Delivery Implementation is based on ITIL processes for service delivery. This is a recognised framework for service delivery to ensure IT service is customer focused. It follows a service delivery assessment and the development of a service delivery roadmap. It is the activities and processes in the action plan to achieve your service delivery goals within a realistic timeframe for introducing significant change for many people both in IT and across the organisation.
How will it help you?
It will help you develop a service culture that is customer focused.
It will help you meet the realistic timeframes you have set in your roadmap. We work with the IT service delivery team as you introduce the change and we help you educate the rest of the business.
We help you set up service delivery targets and response times.
- Do you need help with service delivery implementation?
- If you would like to talk to a reference client for this service, please contact us.