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Before any journey is started you must understand where you currently are, where you want to get to, and any challenges you anticipate along the trail. Without this information it is difficult to plan the journey properly and later it will prove difficult to determine whether you have successfully arrived at the desired destination. As part of each assessment a baseline, to measure the success of our journey with you against, is established.
Developing a strategy is critical to Information Technology professionals. Today we are faced with a myriad of new technologies, user expectations, risks and business demands. A good strategy will provide IT, the business and the leadership with a clear picture of how the strategic directions of the Information Technology services support the business goals going forward.
Project delivery is not just about good project management; successful projects are managed around business outcomes and ensures benefits have been realised and the required organisational change to adopt the new system or functionality has taken place.
As IT teams have matured in recent times and develop closer working relationships with the business, and as such, have increasingly utilised technology to help create an improved customer experience but as is so often, their endeavours are knowable, but are generally flawed for many reasons.