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Before any journey is started it is critical to understand the current state in terms of the scale of the opportunities and problems that lie ahead. Without this information, it is impossible to plan properly and proves very difficult to assess whether the journey has been successful i.e. we determine a baseline against which to assess the success of our journey with you.
Developing a strategy is critical to Information Technology professionals. Today we are faced with a myriad of new technologies, user expectations, risks and business demands. A good strategy will provide IT, the business and the leadership with a clear picture of how the strategic directions of the Information Technology services support the business goals going forward.
Project delivery is not just about good project management; successful projects are managed around business outcomes and ensures benefits have been realised and the required organisational change to adopt the new system or functionality has taken place.
As IT teams have matured in recent times and develop closer working relationships with the business, and as such, have increasingly utilised technology to help create an improved customer experience but as is so often, their endeavours are knowable, but are generally flawed for many reasons.